Chapter 6: Sales Management to Reduce Noise

We define sales as person-to-person communication that results in a resolution. When a sale is completed successfully, it should be a win for both parties. Seems simple enough, right? Actually, it's not. Since humans are executing that person-to-person communication, this is the source of plenty of noise. Verbal communication to build value and exp...
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Chapter 5: Ways We Create Confusion

When it comes to advanced or elective services for both dental and medical practices, we can all agree the market needs educating. Therefore, you approach marketing to educate the customer on the value of your services and procedures. You and your services have a highly desirable and worthwhile value, right? Well, when your message agrees with the ...
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Chapter 4: Ways We Don’t Listen

Most business owners, including dentists and doctors, are familiar with the vital importance of listening to prospective customers. In the case of a medical or dental practice, these customers are both patients and prospective patients. In 7 Habits of Highly Effective People, Stephen Covey said it best: "Seek first to understand, then be understood...
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Chapter 3: Why Design Matters

When I speak at dental or medical meetings, I pose the following query to the doctors: "If everything is equal, would a new patient choose you over a competitor based on your education and experience?" It's a trick question. All thing are NOT equal. You can be the very best, but if your media is not communicating, then too much noise will block you...
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Chapter 2: Using Metrics as a Basis for Decision-Making

There are plenty of starting points when addressing the issue of noise in your marketing efforts. I like to start with a concept that makes the most impact on all aspects of your marketing: Metrics. Using metrics for decision-making may seem like an obvious practice, but in most cases, this one idea challenges business owners on several core habits...
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Chapter 1: Finding the Noise in Your Marketing

I've focused my new blog series on connecting doctors and dentists with the No. 1 concept required to successfully market a specialized medical or dental practice: Eliminating Noise. So, let's talk about noise. I'm sorry to inform you that it's deceptively present in every aspect of your business. Noise is anything that slows, stops or confuses you...
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How to Jump The Productivity Gap

As we head into 2018, a productivity gap is forming between practices that embrace the power of content marketing and those practicing old keyword and search strategies. In the coming year, you can expect that productivity gap to grow even more, specifically for small, niche businesses like fee-for-service or advanced medical and dental practices. In other words, you either know the most productive way to market on the Internet or you don’t.

Content marketing and its related tools are designed to leverage the Internet’s communication possibilities according to how people use the Internet now. As communication evolves on the Internet, the way we use the web changes, the tools we use change, the sites and portals we use change ... It all changes. 

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Your Customers are Smarter than You Think

I recently took part in a customer focus testing of a web application. A group of people were brought in to a small room with a laptop and asked to go through a series of tasks related to the web application that was being developed. The test was being videotaped; based upon the results of the test the application was going to be either revised or released.

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Cut Cost and Boost Online Visibility. (Yes, you read that right.)

If you are used to spending large and uncertain amounts of marketing dollars each month on search engine ad words or social media ads, Dog Star Media recommends you consider a content-based strategy. In the hands of an expert, boosting, or content promotion, on Facebook delivers a remarkably high value with shockingly low costs. However, to make the most of content promotion, a business has to make the leap from the old way of marketing online to the new way of marketing online.

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Get More Leads from Facebook

People are spending more and more time on mobile devices, about 3 hours per day. It’s important to know that search is NOT a natural point of entry on mobile devices. When people get to your site via their mobile device, it’s harder for them to fill out forms. It takes about 40% longer to complete a form via a mobile device than it does on a desktop. As you can see, there are many hurdles a customer must overcome to contact you through your website form.

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New Web Site by Dog Star Media

Congratulations to Mayli Davis, MD on the launch of her new web site!   Dr. Davis’ new responsive, content managed web site is already generating an increase in traffic through organic searches and converting more visitors to phone calls in only a few weeks.  Why such a fast result?

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Google’s Algorithm Change and You

So, Google’s updated algorithm is in place.You’ve been warned for the last two months that this was coming. The market has shifted so much in it use of mobile devices that the undisputed leader in search has begun to prioritize quality and accessibility on mobile devices.In other words, sites that do not pass a mobile quality check will be downgraded in mobile search.

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Five Tips for Marketing in 2015

It’s that time of year when most doctors and dentists initiate their marketing plans in earnest. Every year, I see trends in buying that are influenced by the same factors.

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Social Media Opportunities Change for 2015

The fastest moving and most developing opportunities for marketing are occurring on social media.  And, if you don’t have a social media strategy that is positively affecting multiple marketing objectives, you are losing ground to those that do. The hub of the best marketing opportunities are on Facebook because of its extreme ability to target specific audiences and deliver interesting content. 

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Web Design Trends for 2015

Design trends for 2015 center around organization, and improving user experience. Clear messages that cut to the point but are not pushy and in your face engage users and keep them on your website. Look for these trends as you browse the internet this year and see if they effect your experience on websites. You may not even notice. The best design is always something that is simple and just works, without having to think about it. "Simplicity is the ultimate sophistication." - Steve Jobs

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New Parallax Websites Launched!

When someone sees a Parallax web site for the first time, the reaction is always the same: they want one for their business. In January, Charlie Patric, our Art Director wrote a blog about design trends for 2014. Parallax web sites topped the list and since then, all but a handful of designs selected by our clients have been parallax sites.

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New Web Sites By Dog Star Media

Congratulations to Dr. Troy Halpairn in San Antonio, Texas on the launch of her new web site for her Cosmetic Gynecology Practice and to Tyler Shiner, DDS on the launch of their new web sites this month.  Both sites are Dog Star Media original designs.

Dr. Halpairn’ site is a Parallax design of a content managed, responsive web...

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Why Facebook Boosting Works

The biggest change in advertising in the last year:  Without a doubt, it’s Boosted Posts on Facebook.   And, as usual, the concept is hard to understand for most people.  Meanwhile the people the do get it are out there driving hundreds of specifically-interested leads to their social media and off social media on their...

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Making a Referral

It is not often that you can recommend one client to all the rest of your clients, and all your prospects, and all your blog readers and all your newsletter recipients.  But, we have that privilege at Dog Star Media. This month, we are formulating some new strategies for a client we have had from some of their earliest days: School Spirit...

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Parallax Attacks! The New Way to Look at The Web

It has been quite a year for web site design.  In a few weeks we will be launching some new web sites with the parallax design, the latest trend in web design for 2014. At the beginning of the year, our Art Director Charlie Patric wrote a blog on design trends and introduced our clients and readers to parallax design. Now, as we head into...

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