<div><p>I think we can all agree that online reviews influence others.&nbsp; We are seeing more and more emphasis by consumers on what we call &ldquo;user generated content&rdquo; online.&nbsp; User generated content is opinion, observations and reviews... in other words what the public has to say.&nbsp; Review sites have become the lightning rods for...</p></div><div><p>I think we can all agree that online reviews influence others.&nbsp; We are seeing more and more emphasis by consumers on what we call &ldquo;user generated content&rdquo; online.&nbsp; User generated content is opinion, observations and reviews... in other words what the public has to say.&nbsp; Review sites have become the lightning rods for gathering this sort of opinion and indexing it by business, practice and doctor.</p><p>As we have developed our Online Review Manager program this year, we have found that several vital communication elements are closely tied to the gathering and proper distribution of patient reviews.&nbsp;&nbsp; Clearly there is value in posting positive reviews in that reviews influence others.&nbsp; However, the gathering and acknowledging of reviews is essential to the first of practicing the first habit in Steven Covey&rsquo;s <span style="text-decoration: underline;">7 Habits of Highly Successful People</span>.</p><p>The first habit, on which every other habit is based is Seek First to Understand, Then Be Understood.&nbsp; This concept has far-reaching principles when it comes to a medical or dental practice.&nbsp; If you are not making a formal effort to gather and understand the opinions of your patients, you are ignoring their perceptions.&nbsp; And, those perceptions are reality.&nbsp; There is great opportunity for improvement and refinement by paying attention to these opinions.</p><p>Our program begins with empowering you and enabling you to gather more reviews.&nbsp; By simply making this change, which feeds reviews to our Online Review Manager program, clients using our program have begun to become more finely tuned to the perceptions of the patients.&nbsp; Blind spots are identified.&nbsp; They have discovered what little things matter to patients enough to mention them.&nbsp; By making this sort of communication gathering a priority, these practices are more in tune with how they are really performing.&nbsp;</p><p>So, you might be saying, &ldquo;I collect reviews already, what&rsquo;s the difference?&rdquo;&nbsp; Our program systematizes, prioritizes and creates focus on this important task without making it time consuming.&nbsp;</p><p>Are you seeking first to understand your patients before being understood by them?&nbsp; In other words are you listening genuinely, intently and with purpose?&nbsp; A good way to make sure that this happens is by using our Online Review Manager Program.&nbsp; If you are interested in trying this easy and affordable program, please email me today at <a href="http://dogstarmedia.com/index.php?option=com_contactenhanced&amp;view=contact&amp;id=1&amp;content_title=ZDcyZmM4NWU5M2IzZWNjYmFiMTRmYTk3ODc2YzM1MTRUR0YwWlhOMElHSnNiMmNnWlc1MGNtbGxjdz09&amp;content_url=ZDcyZmM4NWU5M2IzZWNjYmFiMTRmYTk3ODc2YzM1MTRhSFIwY0RvdkwyUnZaM04wWVhKdFpXUnBZUzVqYjIwdllteHZaeTlzWVhSbGMzUXVhSFJ0YkQ5bWIzSnRZWFE5Wm1WbFpDWjBlWEJsUFhKemN3PT0=&amp;encodedrecipient=7fa72b6b5f412f526f71e480bb777c86&amp;tmpl=component&amp;" class="ce-modal mailto2ce" rel="{handler: 'iframe', size: {x:800, y:480}} nofollow">donald@dogstarmedia.com</a>.</p><p>&nbsp;</p></div><p><strong>Read more</strong>&nbsp;<a class="rssreadon" rel="external" title="Are You Listening to Patients?" href="http://dogstarmedia.com/blog/entry/are-you-listening-to-patients.html">http://dogstarmedia.com/blog/entry/are-you-listening-to-patients.html</a></p>
